Privacy Policy

Riverside Inn Bed and Breakfast, Wedding Venue & Events is a historic inn and event venue in Warsaw, Kentucky. This Privacy Policy explains what personal information we collect through riversideinnbb.com, our reservation system, our inquiry forms and our phone and text conversations, how we use it, and the choices you have. By using our website or booking with us, you agree to the practices described here.

We collect information you give us directly: your name, email address, phone number, mailing address, arrival and departure dates, number of guests, special requests such as dietary needs or celebrations, and payment details when you reserve a room. When you inquire about a wedding or event, we may also collect your partner’s name, your preferred date, estimated guest count, budget range and any notes you share about your plans.

Room bookings are processed through our third-party reservation platform. Payment card details are entered directly into that secure system and are handled by its PCI-compliant payment processor. We see the information needed to prepare for your stay, such as your name, contact details, dates and requests, but we do not store full card numbers on our own servers.

Our wedding inquiry form is provided by our customer relationship management platform. When you submit it, your details are stored in that system so our team can respond, send pricing information, schedule tours and follow up about your date. You may ask us at any time to stop following up or to delete your inquiry.

If you check the consent box on our forms or text us, you agree to receive text messages from Riverside Inn about your inquiry, reservation, tour or event. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase, and we never sell or share your mobile number or SMS opt-in information with third parties for their marketing purposes.

We use your information to confirm and manage reservations, respond to questions, plan weddings and events, send confirmations and reminders, process payments, improve our website and services, and, when you have agreed, share occasional news and offers. We do not sell your personal information.

Our website uses cookies and similar technologies to remember preferences and understand how visitors use the site. We use Google Analytics and Google Ads tags to measure traffic and the performance of our advertising. These services may collect information such as your browser type, device, pages viewed and approximate location. You can block or delete cookies in your browser settings, and you can opt out of Google Analytics using Google’s browser add-on. Some features may not work properly without cookies.

We share information only with trusted providers that help us run the inn, such as our reservation platform, payment processor, email and CRM tools, website hosting and analytics providers. These providers may use your information only to perform services for us. We may also disclose information if required by law or to protect the safety of our guests, staff or property.

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections on our website and access limited to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We keep information only as long as needed for the purposes above, for our business records, or as required by law.

You may ask us to access, correct or delete the personal information we hold about you, or to stop sending marketing emails or texts. Every marketing email includes an unsubscribe link, and you can reply STOP to any text. Our website is not directed to children under 13, and we do not knowingly collect their information.

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and change the date below.

If you have questions about this Privacy Policy or your information, contact us at info@riversideinnbb.com or (859) 567-1329. Last updated: October 2026.