Cancellation Policy

Cancellations made 10 or more days prior to the scheduled arrival date will result in a refund of the initial booking fee, less a $30 administrative processing fee per room per night. If the administrative fee exceeds the initial deposit, the refund amount will be zero.

Cancellations made 9 days or less prior to the scheduled arrival date require payment in full. By booking, guests explicitly authorize Riverside Inn to charge the credit card on file for the remaining balance of the entire reservation. If the LLC successfully rebooks the room to another guest, a prorated refund will be issued. We enforce a strict policy of no exceptions for illness, weather, or personal emergencies. We strongly advise guests to purchase third-party travel insurance to protect their travel investments.

Bookings of two or more rooms require a minimum of 30 days notice for cancellation. Cancellations made prior to this deadline will be refunded the initial deposit less the $30 per room per night administrative fee. Cancellations made past this deadline are subject to the late cancellation terms and the card on file will be charged the full remaining balance. Whole grounds rentals, weddings, and special events are governed exclusively by the specific fee schedules and cancellation policies outlined in your signed venue contract.

Guests who do not arrive on their scheduled check-in date without prior notice will be charged the full reservation amount. No refunds will be issued for no-shows.

We strongly recommend purchasing travel insurance to protect your investment. Travel insurance can cover cancellations due to illness, weather, and other unforeseen circumstances.

To cancel a reservation, please contact us at (859) 567-1329 or info@riversideinnbb.com. Cancellations must be received in writing (email is acceptable) to be processed.